FAQ

What are the delivery times?

We generally ship orders the day after they are validated.

  • Metropolitan France : Estimated delivery within 3 to 5 working days .
  • Overseas and International : Delivery times vary depending on destination and local postal services.

How do I track my order?

As soon as your order is shipped, an email will be sent to you with a tracking number , allowing you to track your package in real time.

What are the delivery costs?

Shipping costs vary depending on your location and the shipping method selected . For purchases over a certain amount, shipping may be free (conditions available at checkout).

What should I do if my jewelry has a defect or does not meet my expectations?

Returns are accepted within 14 days of receipt , under certain conditions.

- Defective jewelry? Contact us with a photo of the product so we can find a solution.
- For more information, see our return policy or contact us directly.